Privacy Policy
How Fineagles Makina Sanayi ve Dış Ticaret Ltd. Şti. processes personal data under KVKK and the GDPR.
Draft for review — not yet legally reviewed.
Data controller: Fineagles Makina Sanayi ve Dış Ticaret Ltd. Şti., Sapphire Tower, Istanbul, Türkiye (“Fineagles”, “we”). Contact: [email protected].
This policy explains how we process personal data under the Turkish Personal Data Protection Law No. 6698 (KVKK) and, for visitors in the European Economic Area, the General Data Protection Regulation (GDPR).
What we collect
- Quote, contact and exhibition forms: name, company, country, email, phone, the product you are interested in, whether it is a new line or an upgrade, the project stage, the department or exhibition your enquiry is for, and your message. Submitting a form requires your explicit consent.
- Technical data: our hosting provider processes IP addresses and request logs to serve the site and prevent abuse.
- Cookies: the site sets no analytics cookies by default. A cookie notice asks you to accept or decline analytics; Google Analytics loads only after you accept, and your choice is remembered in your browser. If you decline, nothing is loaded from Google.
Why we process it (legal bases)
- To answer your request and prepare a proposal — KVKK art. 5(2)(c) / GDPR art. 6(1)(b) (steps prior to a contract).
- To operate and secure the website — KVKK art. 5(2)(f) / GDPR art. 6(1)(f) (legitimate interest).
- Analytics, only with your consent — KVKK art. 5(1) / GDPR art. 6(1)(a).
Where your data goes
Form submissions are stored in our lead system and may be processed by the following processors: our hosting and security provider (Cloudflare), our transactional email provider (Resend) to notify our sales team, our customer-relationship system (HubSpot, EU data centre) and, only if you accept analytics cookies, Google Analytics, which then receives usage data about your visit (pages viewed and form events). Embedded videos are served by YouTube in privacy-enhanced mode and load only after you press play. We do not sell personal data.
Retention
Lead data is kept for 24 months from your last contact with us. If a contract follows, business records are kept for as long as the law requires. You can ask us to delete your data earlier where no legal obligation requires keeping it.
Your rights
Under KVKK art. 11 and GDPR arts. 15–21 you may request access, correction, deletion, restriction, portability, and object to processing. Write to [email protected]. EEA visitors may also lodge a complaint with their supervisory authority; in Türkiye, with the Personal Data Protection Authority (KVKK Kurumu).